Group Discount
We offer a 10% discount for organised groups of 15 or more paying visitors when payment is made in a single transaction.
Per group you also receive:
- free entry for one tour leader
- free entry for one coach driver
The tour leader, coach driver and any English Heritage members do not count towards the group totals.
If you are travel trade please contact us to find out more about dedicated trade rates.
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Join the mailing listBooking information
Group admission prices and opening times:
Please refer to our Group Admission Prices & Site Opening Times brochure for pricing and opening times information at our top sites for groups.
Making a booking:
Contact information for making your group booking can be found in the Visit & Contact Information section below.
Please include the property name and date of visit in the subject line of your email along with the following information:
- Group name
- Name of property
- Tour reference/booking reference (if applicable)
- Date and time of arrival
- Number of visitors
Payment method:
Payment can be made on arrival by: cash, credit/debit card, Agency Voucher Scheme (AVS).
Visit & Contact Information
- Coach parking: Drop off available.
- Catering: Turned Wood cafe offers a range of delicious vegetarian and plant based food. It can seat up to approximately 100 people inside and out. (Wednesday to Sunday 10am-4pm)
- Exhibition: The Mill Exhibition on the ground floor of the main mill is self guided. Hands-on activities for all ages.
- Access: The Mill exhibition, Turned Wood Café and the Mill Shop are fully accessible for all users, with onsite accessible parking and toilets. The upper floors of the Behind-the-Scenes tours are accessible by stairs or a fully working lift. The top of the Jubilee Tower Tour requires access via wooden stairs only and is not suitable for people without a head for heights.
- Average length of visit: Exhibition 1 hour, Behind the scene tour 1 hour 30 minutes
Address: Spring Gardens, Shrewsbury, SY1 2SZ
Email: shrewsburyflaxmillmaltings@english-heritage.org.uk (Group bookings)
Telephone: TBC (General enquiries only)
Local TIC: Please call Shrewbury Visitor Information Centre 01743 258888 if you would like information on other things to do in the area.
Guided Tours
Make your group visit extra special by adding on a guided tour.
Please allow for the indicated minimum notice below when booking a guided tour. Tours available Wednesdays to Sundays.
Behind the Scenes tour
Go behind the scenes of this iconic landmark of the industrial revolution and dig deeper into the building that changed skylines across the world forever. Hear the stories of the site, its history and its people from a knowledgeable guide. Be prepared for climbing stairs.
- Duration: 60-90 minutes
- Minimum-maximum pax: 15 (max TBC)
- Advance booking required: Yes, a minimum of 2 months notice is required
- Prices: Refer to the Group Admission and Opening times guide for prices
Group Travel Support
Further support and useful resources available to group travel organisers can be found on our dedicated Group Visits webpages.
For educational groups, please visit our School Visits webpages.
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